This Refund Policy explains the conditions under which refunds may be issued for purchases made through Attach, operated by Adzvortex Solutions LLP.
1. General Policy
Unless otherwise required by applicable law or the policies of the platform through which You purchased a subscription or in-app purchase, all purchases made within Attach are final and non-refundable.
By completing a purchase, You acknowledge and agree to this Refund Policy.
2. Subscriptions
Attach may offer recurring subscriptions that automatically renew until cancelled.
- You may cancel Your subscription at any time through the app store from which the subscription was purchased.
- Cancellation prevents future renewals but does not automatically entitle You to a refund for the current billing period.
- You will continue to have access to subscription benefits until the end of the current subscription period.
3. In-App Purchases
Virtual items, premium features, credits, tokens, or other digital content purchased within Attach are non-refundable once delivered, used, or made available to Your account, except where required by applicable law.
These items have no cash value and cannot be exchanged for money.
4. Refund Requests
Refund requests are considered only in exceptional circumstances, including but not limited to:
- Duplicate or accidental charges.
- Unauthorized transactions, subject to verification.
- Technical issues that permanently prevented delivery of purchased digital content and could not be resolved.
- Cases where a refund is required under applicable consumer protection laws.
Approval of any refund request is at the sole discretion of Adzvortex Solutions LLP, except where otherwise required by law.
5. Purchases Through App Stores
If You purchased a subscription or in-app item through the Google Play Store or the Apple App Store, refund requests are generally handled by the respective platform according to its policies.
Please refer to the applicable app store for refund eligibility and request procedures.
6. Fraud and Abuse
We reserve the right to deny refund requests where we reasonably believe that:
- The request is fraudulent.
- The purchase has been substantially used or consumed.
- The request is part of repeated or abusive refund activity.
- The account has violated our Terms & Conditions.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes become effective when posted within the App or on our website.
Continued use of Attach after such updates constitutes acceptance of the revised Refund Policy.
8. Contact Us
If You have questions regarding this Refund Policy, please contact:
Attach Support
Adzvortex Solutions LLP
Email: support@adzvortex.com